Product Information

SNOOZY BABY rocking chairs are proudly manufactured in South Africa.

Our foam does not contain any harmful toxins such as PBDE’s.  We are committed to using safe and sustainable supplies.

A stylish nursery rocking chair that makes feeding and bonding times comfortable and relaxing for both mom and baby.


 



Lead Time : 6 - 8 weeks

The lead time on your order is 6-8 weeks from the time your 60% confirmation deposit payment is made.  The balance is payable on delivery.


Product Care

Every SNOOZY BABY rocking chair is treated with Scotchgard Fabric Protector that helps repel liquids and block stains without changing the look and feel of the fabric. This strong fabric protection repels spills for easier clean-up. 
Scotchgard is not a guarantee against stains on the fabric.  Scotchgard helps by forming a protective layer on the fabric which prevents stains from setting into the fabric. 

The golden rule for removing a stain is to act quickly.  Most spots will vanish if they are treated immediately and are not allowed to dry in. 

First, mop up any excess liquid or semi-solids with white, lint free absorbent cloth tissues (coloured tissues may stain the fabric).
Scoop up and dry solids with a spoon or the back of a knife inwards from the edge of the stain to prevent spreading.
Gently rub with a smooth, lint free cloth from the edge in.  Use small amounts of warm soapy water at a time and frequently blot between applications.

A few don’ts
Don’t use ammonia, bleach or other solvent based cleaners intended for hard surfaces. 
Don’t brush or use a sponge.
Do not over wet the fabric and avoid pressing liquids through the fabric.
Regular professional cleaning is advisable.



Delivery & Returns

CANCELLATION POLICY
SNOOZY BABY offers a 7 (seven) day cancellation policy from the date that your order was placed. 
Because all of our rocking chairs are custom made to order, we are unable to accept cancellations or returns after this period. 
Should you wish to cancel your order this must be done in writing and emailed to SNOOZY BABY to the following address: [email protected].  The cancellation will only be valid if acknowledged in writing by SNOOZY BABY.

Any orders cancelled after 7 (seven) days will not be eligible for a refund.

RETURN POLICY
If you are not happy with the product and wish to return it, this can be done within 7 days provided that it has not been used, returned in the same packaging and is in a resalable condition.

The cost to return the item to our warehouse is for the clients account.

Refunds will be processed within 10 working days once we have received the item and the above criteria has been met.

DELIVERY POLICY
The standard lead time on all orders is 6-8 weeks. Whilst every effort will be made to ensure that delivery will be within the standard delivery time of 6 (six) to 8 (eight) weeks.  SNOOZY BABY will not be held responsible for any delays caused by unforeseen circumstances in the manufacturing and delivery process.

Upon placing your order, you will receive an email with your order details.
As soon as your rocking chair is ready to be delivered, we will contact you to set up your delivery date.
Please note it is not possible to select your own date and time of delivery as deliveries is done by a third party.
All deliveries must be signed for.

Please make sure that you are at home during the scheduled delivery time as re-delivery is an extra R200.

Please make sure to arrange clear access to the room of choice as our delivery team cannot be held responsible for moving personal items. 

It is your responsibility to advise us of any non-standard delivery circumstances that may apply at the point of ordering. Should you have any concerns over access; then please contact us by e-mail. No returns will be accepted as a result of the item not fitting. 

 
Warranty

Product flaws must be reported within 48 hours of delivery in writing to SNOOZY BABY to [email protected]

All reasonable efforts will be made to repair any flaws or defects.
The frame and the rocking mechanism carries a 3 (three) year warranty.
Do not sit on the arms of the rocking chair; the arms of the frame are not designed to carry the full weight of an adult.  Broken arms will not be covered in the 3 (three) year warranty of the frame.
Our warranty DOES NOT cover:

The warranty is only valid to the original owner of purchase. We will unfortunately NOT accept transfer of warranty.
Please be prepared to provide your invoice number, photographs and a description of the warranty issue.

 


Terms & Conditions

Click here to download a PDF document of the Terms and conditions

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